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Customer Success Manager

Customer Success
Lakeland, FL
Full-time
2-4 years

Help our customers achieve success with Ademero products.

$70,000 - $90,000

Key Responsibilities
  • Onboard new enterprise customers and ensure successful adoption
  • Build strong relationships with key stakeholders
  • Identify expansion opportunities and drive renewals
  • Provide product training and best practice guidance
  • Collaborate with support and product teams
Requirements
  • 2+ years in customer success or account management
  • Experience with enterprise software
  • Strong presentation and communication skills
  • Ability to manage multiple accounts
  • Problem-solving mindset
Nice to Have
  • Experience with document management systems
  • Technical troubleshooting skills
  • Project management certification
  • Experience in SaaS environment
Ready to Apply?

Join our team and help transform how organizations manage their documents.

Or email your resume to careers@ademero.com

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Why Work at Ademero?

We offer competitive benefits and a culture that values growth and innovation

Health & Wellness
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life insurance
  • Wellness programs
Work-Life Balance
  • Flexible work hours
  • Remote work options
  • Generous PTO
  • Paid holidays
Growth & Development
  • Professional development budget
  • Conference attendance
  • Internal training programs
  • Mentorship opportunities
Perks & Culture
  • Team events and outings
  • Modern office space
  • Free snacks and beverages
  • Employee recognition programs

Join Our Mission

Help us revolutionize how organizations manage their most important asset - information.