Backup & Disaster Recovery Guide
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Backup Overview
Ademero provides comprehensive backup and disaster recovery capabilities to ensure your documents and data are always protected.
Backup Architecture
Multi-layered backup strategy with redundancy at every level:
Recovery Objectives
Service level commitments:
| Metric | Target | Description |
|---|---|---|
| RPO | < 1 hour | Recovery Point Objective - Maximum data loss |
| RTO | < 4 hours | Recovery Time Objective - Maximum downtime |
| Uptime SLA | 99.9% | Annual uptime guarantee |
| Backup Success | 99.99% | Successful backup completion rate |
Backup Types
Multiple backup methods ensure comprehensive protection.
Continuous Replication
Real-time data replication to secondary sites:
Scheduled Backups
Regular backup schedules:
| Backup Type | Frequency | Retention | Scope |
|---|---|---|---|
| Full Backup | Weekly | 4 weeks | All data |
| Incremental | Daily | 7 days | Changes only |
| Transaction Log | Hourly | 48 hours | Database logs |
| Configuration | On change | 90 days | System settings |
| Long-term Archive | Monthly | 7 years | Compliance data |
Snapshot Backups
Point-in-time snapshots for instant recovery:
Data Protection
Security measures for backup data.
Encryption
All backup data is encrypted:
Access Control
Restricted access to backup systems:
Backup Validation
Regular testing ensures backup integrity:
// Backup validation process
1. Automated integrity checks (daily)
2. Random restore testing (weekly)
3. Full disaster recovery drill (quarterly)
4. Compliance verification (monthly)
5. Performance benchmarking (monthly)Recovery Procedures
Step-by-step recovery processes for different scenarios.
Document Recovery
Restore individual documents or folders:
Point-in-Time Recovery
Restore system to specific moment:
Disaster Recovery
Full system recovery after major incident:
| Phase | Actions | Duration |
|---|---|---|
| Assessment | Evaluate damage, activate DR team | 30 min |
| Failover | Switch to DR site | 1 hour |
| Validation | Test core functionality | 1 hour |
| Communication | Notify users and stakeholders | 30 min |
| Monitoring | Track performance and issues | Ongoing |
| Failback | Return to primary when ready | 2-4 hours |
Business Continuity
Maintain operations during disruptions.
DR Sites
Geographic distribution for resilience:
Failover Process
Automatic and manual failover options:
// Failover decision tree
if (primary_site_down) {
if (auto_failover_enabled && health_check_failed) {
initiate_automatic_failover();
} else if (manual_approval_received) {
initiate_manual_failover();
}
notify_stakeholders();
update_dns_records();
validate_services();
}Communication Plan
Stakeholder notification during incidents:
Self-Service Recovery
Users can restore their own content.
User Recovery Options
Available self-service features:
Recovery Permissions
Control who can perform recoveries:
| Role | Recovery Capabilities |
|---|---|
| User | Own documents, recycle bin |
| Manager | Department documents, 7-day window |
| Admin | All documents, 30-day window |
| Recovery Admin | Full recovery, any timeframe |
Backup Monitoring
Track backup health and performance.
Monitoring Dashboard
Real-time backup status:
Backup Reports
Regular backup performance reports:
Testing & Validation
Regular testing ensures recovery readiness.
Test Schedule
Structured testing program:
| Test Type | Frequency | Scope |
|---|---|---|
| Backup Verification | Daily | Automated checksums |
| File Recovery | Weekly | Random file restore |
| Application Recovery | Monthly | Full app restore |
| DR Drill | Quarterly | Complete failover |
| Annual DR Exercise | Yearly | Full scenario test |
Test Documentation
Record all test results:
Cloud Backup
Leverage cloud storage for additional protection.
Cloud Providers
Multi-cloud backup strategy:
Hybrid Backup
Combine on-premise and cloud backups for optimal protection and recovery speed.
Best Practices
Ensure effective backup and recovery:
- Follow 3-2-1 backup rule (3 copies, 2 media types, 1 offsite)
- Test recoveries regularly
- Document recovery procedures
- Train staff on DR procedures
- Monitor backup success rates
- Review and update DR plan annually
- Maintain current contact lists
- Automate where possible
- Consider compliance requirements
- Plan for worst-case scenarios